Step 1 👉 Create a CNAME record:

To point a subdomain of your website to your SuperOkay portal, you need to tell your domain registrar or DNS provider a few things:

  1. Host: this is what your subdomain on your website will be. e.g: "portal" so you can have portal.yourwebsite.com

  2. Type: this is the type of connection between the host and the target. Always set it to CNAME

  3. Target (or value): this is what your subdomain will be linked to. It must be your SuperOkay subdomain. eg.: myagency.superokay.com

Example:

It may take anywhere from 5 minutes to 24 hours for these changes to show on our end so please bear with us :)

🚨If you are using CloudFlare to manage your DNS

Please make sure the CNAME record is set to ✅ DNS Only, not ❌ Proxied. Cloudflare Proxied DNS records will not work with your SuperOkay custom domain.


Step 2 👉 Confirm

After you have completed Step 1, click the "Validate DNS Changes" in the Custom Domains section of your Settings.


Step 3 👉 Elevate your game with your new client portal right on your own domain.


P.S.: if anything goes wrong with the setup, ping us on Intercom and we'll help you :)

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